There is a good reason for our reliability and responsiveness:
Our own service team, which is in constant contact with our development and production departments, has the necessary expertise to provide quick and reliable help in the event of a fault.

Supplemented by our support hotline, which has optional remote access to the customer system, we can offer a complete service programme for any action required.

• Nationwide presence in Germany
• Competent own service team
• Availability of common spare parts in service vehicles
• Short response times
• Close coordination/collaboration with IT and production departments
• Online reporting
• Optional remote access for error tracking
• Direct case processing

We set high standards for a reliable customer service and support. Therefore, we implement our international projects only with selected dealers who have their own service networks.

Here you will find help for all questions related to program settings, products and in the event of a fault. In addition, you can place orders via the contact details below.

Here you can reach our service team directly:

+49 231 222 48-440

service.parking@ica.de