ID-Based Ticketing just in time for the peak season

Dortmund, July 2026 – With the ID-Based Ticketing System Tap & Ride®, ICA Traffic GmbH is bringing a modern, contactless ticketing solution to Travemünde. The system went live just in time for the start of the peak season and offers significant benefits, particularly for occasional passengers.

Around three million passengers use the ferry service between the mainland and the Priwall peninsula every year. To efficiently manage the high passenger volumes, the new system is being integrated alongside the existing sales infrastructure and is intended to minimise cash handling and make the process as simple as possible for passengers.

The solution focuses on simple and intuitive use. Particularly during the summer months, the ferry is mainly used by tourists who are unfamiliar with the fares. The selection has therefore been deliberately limited to the most commonly used fare products. The devices are installed in a clearly visible position directly at the ferry terminals.

For the technical implementation, ICA Traffic is supplying key components of the ID-based ticketing system. These include the ‘Traveller CLX’ validator, which enables fast, contactless use directly upon boarding.

In addition, ICA Traffic provides the backend infrastructure for processing transactions. The central backend system enables real-time monitoring of check-ins and payment processes, as well as efficient processing in the background. Passengers benefit from a user-friendly customer portal where they can view journeys and statements at any time and easily download receipts.

In addition, a mobile ticket inspection terminal is used, enabling flexible checks directly on board.

With the go-live, a modern, user-friendly ticketing solution is now available that complements traditional ticket purchasing and significantly simplifies access to ferry services.