[PROFILE]

Since its foundation in 1986‚ ICA has been renowned for good service machines as well as excellent customer support and project management. With many international references and several thousand machine systems in different markets and locations, we are a European leader in this segment.

Since our formation we have been an owner-operated, independent, medium-sized company. The size of our company is perfectly adapted to the requirements of the markets. We are large enough to cope with complex and comprehensive tasks, even if time is pressing, and small enough to regard every customer and every current project as our most important one. Our particularly flat hierarchical structure guarantees a high degree of flexibility and fast response times for the benefit of our customers.

Integrity is the principle that guides our actions. By holding our employees in high esteem, we create an atmosphere in which our employees are willing to take responsibility – both individually and as a team.

Openness, honesty and a transparent information policy are of particular importance to us. The continuous and close dialogue with our customers at all company levels ensures a cooperative partnership in all matters of daily business. Our corporate culture is open and fair, and so is the relationship with our suppliers and partners, thus promoting team spirit and the commitment of each staff member. This contributes substantially to continuous product improvement, innovative solutions and reliable punctuality.

From research and development of innovative future technologies to daily production processes – we are always driven by the requirements of our customers and their markets. This includes the exciting task of developing technologies together with our customers, to make everyday life easier and more convenient. This vision ignites our passion and enthusiasm for the thrilling issues of mobility and ticketing each and every day.

Just like societies, values and markets are currently changing, so are the requirements for companies. Digital transformation is having an enormous impact on everyday consumer behaviour. For instance, for several years we have experienced a metamorphosis from a supplier of individual technical solutions to a partner for comprehensive systems and integrated total solutions.

Distribution structures are being taken over by new technologies. This is what our strategic concepts stand for, e.g. “TICKETING INSIDE” or the “MultiTicket System”, which reflect and organise holistic approaches. We talk less about technology, but more and more about consumer benefits. Digital channels of distribution such as mobile ticketing, ticketing apps, but also background systems or complex management portals and mobility solutions as well as ticket vending machines are part of everyday life. ICA is increasingly becoming a complete system provider of scalable services, develops mobile apps, hosts IT solutions, and provides maintenance and services as well as life cycle management. And of course, all of this is tailor-made to your requirements.

Our common future is the future of our company, of our customers and markets and also of our families, especially our children. Therefore, sustainable environmental consciousness and the conservation of resources are of particular concern to us. We handle resources carefully and make exclusive use of components with a long service life that are mainly produced in Germany. As a dedicated and responsible company, we feel committed to the goals and values of our future.

ICA Traffic is always up to date when it comes to the development of innovative and forward-looking solutions for ticketing systems. Made in Germany. That is and will remain our business.

Dipl.-Ing. Heinz Sander. Founder and CEO of ICA 

[HISTORY]